flore.com

4.6
4.6 Based on 220 reviews

Floré has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating....

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Average Rating

4.6

/
5

220 Reviews

5 Star
87%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
8%

All Reviews

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Review Time

Dina DiNucci
$300 paid for nothing of value

I paid for the first month at $299 expecting the personalized report and probiotics. when I received the materials I returned them within days.Over one month went by and I was watching the status on my app. Since I had not received the report yet I chose not to renew every month as I waited. I expected this would mean I would get the report and the probiotics found to balance my gut biome.Signed up Feb. 26. Report received April 16.Instead I received the report in the third month. I received no probiotics. In reviewing the report I saw that my gut health was nowhere near normal in various categories. I attempted to research this on my own to determine what probiotics or treatment I could take since the report offered no recommendations. I believe the report is not meant to be understood by a layman.By the time all was said and done I paid $300 and received nothing of value. I felt this was a rip off.

1
Date of experience: Apr 16, 2025
David Glanzrock
They consistently bill us before…

They consistently bill us before sending the probiotics out, we go week(s) without the product. It equates to us paying for 3-4 months of supplements per year without ever receiving them. They are in essence stealing from us. I would recommend finding another source.

1
Date of experience: Dec 12, 2024
Elaine Becerra
I had a highly disappointing experience…

I had a highly disappointing experience with this company, and I would not recommend their services. It has been a significant waste of time and money.For the first test, I wasn’t informed that temperature-sensitive products would be mailed to me during the summer, while I was out of the country with my family for over a month. By the time we returned, the products had spoiled. To address the issue, I had to involve my doctor to get any support. Eventually, a company representative instructed me to use the second test for a retest and promised new products.The second test took an unreasonably long time to process, and before it was even completed, I received a shipment with only one product instead of the full set, along with incorrect instructions that referenced multiple products. When I emailed them—the only communication option available—to clarify the instructions and inform them of the missing products, I received no response at all.Weeks later, I got an automated email stating that the results of the second test were ready, but there was no follow-up, no instructions, and no customized product sent to me. After all this, I’m left out of pocket a considerable amount with absolutely no benefit, wasted products, and wasted time.What’s most frustrating is the lack of customer support or any effort to help me navigate the process correctly. The company’s approach feels careless and unprofessional. I am incredibly disappointed and strongly advise others to look elsewhere for better service and support.

1
Date of experience: Dec 02, 2024
Jen Kistler
I had a consult with Aubrey to review…

I had a consult with Aubrey to review my results. This information was extremely helpful since it’s a custom plan. I never realized the complex nature of the gut biom and she gave positive strategies for improvement. This was just what I needed to set a clear path and goals. Thank you!

5
Date of experience: Nov 18, 2024
Nomad
Still waiting for my results after…

Still waiting for my results after submitting in August. It’s now November 18. It was supposed to be ready over 2 weeks ago and still haven’t heard back. I emailed a week ago. If you’re going to do this, be prepared to wait 3-6 months to get results.

3
Date of experience: Nov 18, 2024
Amy Ruppert
I feel super supported to make informed decisions and understand what will help me reach my goals.

I learned so much and got some great resources from Dr. Aubrey Anderson. Her review of my report was extremely helpful and informative. She listened to my objectives and tied in the important aspects of my report which will help me to make more informed decisions moving forward.

5
Date of experience: Oct 30, 2024
Tasha Gwendolyn Manning
Dr. A made my experience AMAZING!

Dr. A is truly exceptional! She is both attentive and thorough, and I greatly appreciated her in-depth review of my report, as well as her assistance in navigating the portal. Even with a busy schedule and a two-month average wait for appointments, she still managed to give me her undivided attention, which speaks volumes about her dedication. Her vast knowledge and commitment to her work make her a tremendous asset, and I hope she is well-compensated for her contributions. She definitely deserves a bonus!The company's value is reflected in its employees, and Dr. A adds irreplaceable value. I found the experience of learning about my microbiome health both enjoyable and informative, with the website being user-friendly and the report details enhancing my understanding. I've already been recommending this service to people in my network. To improve even further, consider hiring more professionals like Dr. A to expand access and reduce wait times. Keep up the fantastic work!

5
Date of experience: Oct 14, 2024
Isabelle Gervais
I receive a lot for my health

It's was great to receive my stuff in Canada. The process is easy, and quick. I receive my probiotic with a good explain from Aubrey Anderson, ND. (The meeting take long time to have). I receive a lot of good information to improve my microbiom. I like the application to see all my stuff.I see improvment in my body in 1 week (less gaz and bloating).I will probably test my microbiom again after 3 month to see the progression.

5
Date of experience: Oct 09, 2024
David Schrader
Aubrey was extremely helpful!

Aubrey was friendly, professional, clear and efficient. She directed me to the most important findings, gave context and suggested next steps. She sent me detailed follow-ups to read and I feel much more infomed with more to explore.

5
Date of experience: Sep 25, 2024
Dr A was a delight

Dr A was a delight. The meeting was very informative and appreciated. Here is why I didn't give 5 stars. 1. The meeting is rushed. There is no time for questions or explanations beyond the standard given. I could tell that Dr. A tried her hardest to get as much info in as possible in the time allotted. 2. Because the information is run through so fast, there are lots of terms and explanations being thrown at the patient, it is almost impossible to retain all of the information. Please consider giving customers a recording/transcript, so they can go back and review more than once.

4
Date of experience: Sep 24, 2024

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Business Details

  • Floré has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.

  • email customerservice@sungenomics.com
  • call 6618884799
  • language https://flore.com

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