florencestore.com.au

4
4 Based on 201 reviews

...

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Zoe Wilson
Request for Refund and Apology

Dear Team, I am disappointed with the response to my recent purchases. I bought several dresses recently, including two specific styles. After minimal wear, the stitching began to unravel. This is not due to mishandling as I followed care instructions. It's concerning that multiple dresses have this issue, indicating a potential defect. I request a full refund as per consumer laws, as these items have not met acceptable quality standards. I await your prompt response to resolve this matter.

1
Date of experience: Oct 30, 2025

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