I am very disappointed. I ordered a specific arrangement 2 days in advance. After 5pm on the day they were supposed to be delivered and were not, I called only to find out that the local florist couldn’t fulfill my order but had something similar and could deliver first thing the following morning. I asked if there was any discount due to 3 things: 1) my order wasn’t filled with the product I ordered; 2) it wasn’t delivered on the promised date; and 3) they didn’t even proactively reach out to me, but I had to reach out. They said I could cancel the order or accept the “similar item” the next morning. So I accepted since I was sending my mom flowers for her birthday. The next day, an arrangement wasn’t delivered until 5pm, and it was nothing like what I had ordered. I cannot get ahold of customer service and have no recourse. I will never order from this place again!!!!
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