I am extremely disappointed with the bouquet I received as part of your “apology” offer. The flowers delivered were not what I ordered or what was advertised. Instead of the bouquet I selected, I received, Only a few leaves (mostly eucalyptus, far less than expected),A dead flower, Small, cheap-looking filler flowers more suited for condolence arrangements, Only 3 roses instead of the bouquet advertised. This is unacceptable, especially given our prior communication, where I made it clear I expected the correct order or at least a proper replacement. The bouquet I received feels careless and disrespectful.
From the beginning of the said delivery day the bouquet is totally not the same I ordered…
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