flowermountain.com

2
2 Based on 14 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Chris  Macfarlane
Insoles wear out far too quickly. And more…

I have had a pair of these trainers for 6 months. I have worn them about once a week. The insoles are terrible. They have already lost their comfort. I have been trying to communicate with the European distributor. They are impossible to communicate with and only answer the question they think I am asking rather than the one I am asking. The question I am asking is simple: Does Flower Mountain produce replacement insoles?The question I am not asking is: can the European distributor send me some replacement insoles? (but they keep replying with): No, the European distributor cannot send me any because they don’t have any. The second response is not answering the question. For some reason they are directing me to the retailer. This is mind boggling.I do not rate these shoes and had I paid £190 for them I would be even more disappointed than I currently am. Do not buy this brand of shoe, and if you do, prepare to be disappointed in just a few months.Edit: it tells you everything you need to know what Flower Mountain have taken 5 months to respond. I’m actually grateful as it reminds me to update this review:In that time I have had further issues with the shoe. The stitching has come loose and unravelled on base of the tongue. This makes the shoe useless and uncomfortable.

1
Date of experience: Oct 21, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More