I ordered a bouquet for my partner's birthday, but it arrived a day late. The first message blamed the delivery service for the delay, and the second blamed a stocking issue. I asked my partner for a photo, and the bouquet looked dreadful—definitely not something I wanted to present. I sent multiple messages apologizing for the poor quality. While the service is refunding my money, that doesn't change my disappointment. I wanted to impress her, not let her down.
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