Very disappointed as after receiving confirmation of expensive order and further email saying flowers were being delivered on specific stated day, my order was then not delivered with no further explanation or notification of the delay. Contacted company following day about non-delivery on the previous day but replies back refused to take responsibility for delivery not taking place on the expected day. My contract was with Flowers by Flourish ( and not with Royal Mail ) so the excuse given to me that delays can happen is just unacceptable given the amount I was charged for the fresh flowers expected. Not even an offer from them to refund me the expensive delivery charge paid, so having subsequently checked that failure by them to deliver within the expected time given is a contractual failure on their part I have requested a refund via my bank.
Claim your business profile now and gain access to all features and respond to customer reviews.
Flowers by Flourish aims to offer an easy and rewarding shopping experience for our online customers. Flowers are a wonderful gift for anyone on special occasions, such as Christmas, Easter, Valentine’s Day or Mothering Sunday. Flourish provide bright seasonal floral gifts to say thank you, get well soon, and to welcome a new baby girl or a new baby boy. Subtle shades are popular for many occasions including for a birthday, an engagement, an anniversary or for sending your condolences with a beautiful sympathy bouquet. We like to send vibrant flowers for our get well soon or congratulations bouquets. Finally our romantic or I’m sorry / apology arrangements always send the right message to the recipient. If you are not sure of what you would like to send for a specific arrangement, why not try one of our beautiful mixed bouquets and our talented team of florists will do the rest.See more
