Review Time
Delivery was fine. Shipping process was fine. Product was old and tired and way past it's best. Petals had already started to rot before I opened it. The valentines bouquet (priced at £72) last 4 days tops before it looked like it needed to be thrown out. £1 Daffodils from local shop last far longer. Sent photos back and complained. Offered a discount on future purchases. I will never buy from this retailer again. I suggest you don't either
Delivery was fine. Shipping process was fine. Product was old and tired and way past it's best. Petals had already started to rot before I opened it. The valentines bouquet (priced at £72) last 4 days tops before it looked like it needed to be thrown out. £1 Daffodils from local shop last far longer. Sent photos back and complained. Offered a discount on future purchases. I will never buy from this retailer again. I suggest you don't either
Very disappointed as after receiving confirmation of expensive order and further email saying flowers were being delivered on specific stated day, my order was then not delivered with no further explanation or notification of the delay. Contacted company following day about non-delivery on the previous day but replies back refused to take responsibility for delivery not taking place on the expected day. My contract was with Flowers by Flourish ( and not with Royal Mail ) so the excuse given to me that delays can happen is just unacceptable given the amount I was charged for the fresh flowers expected. Not even an offer from them to refund me the expensive delivery charge paid, so having subsequently checked that failure by them to deliver within the expected time given is a contractual failure on their part I have requested a refund via my bank.
Ordered some flowers for Valentines Day 2026, which cost £36.99. Valentine's Day is on a Saturday 14th February to find the flowers will be delivered on Friday, 13th February. Who the hell delivers flowers on Friday the 13th. You could have got the day right surely since it's one of your biggest selling days of the year.A really crap experience with this firm that I probably won't be repeating.
the peonies they sent today from Flowers by flourish arrived dry and lifeless. They looked as if they were picked out of a bin. the petals were dull and wilting, the leaves were brittle and brown and the overall bouquet looked dead and rotten on arrival. It's very unprofessional to send something in that condition. Take care, do not order flowers from them.
Inverted hyacinths. These were a present from my beloved cousin.She then emailed me warning about the reviews.I didn’t see her email and opened the very large box to find a selection of hyacinths. Some were open some already past it and some had yet to open.They smelt nice but their stems had been hacked (no other term fits this) so they had partial bulbs attached which meant they were incredibly hard to display. They ended up in a cocktail shaker base inside a vase. They immediately flopped and spent their time upside down. 🙃 I can’t believe this company is staffed by florists…… I can’t imagine how much they cost as the box was ginormous….. fab for people who like their flowers upside down!
I spoke to James before Christmas as I wanted to order flowers for our daughter in law as a Christmas present and wanted them delivered each month from January to March . He was very helpful and got it all set up. The 1st arrived in January and they were lovely and the 2nd arrived this week and they were even better such a lovely selection of beautiful flowers. Our daughter in law was over the moon with her present and so pleased with her flowers each month. Looking forward to seeing the flowers in March. Great flowers for such a great price. Can’t praise James enough. Thank you for cheering our daughter in law up each month when it is so miserable outside. 👏👏👏
i ordered a monthly delivery of plants for my mother, a keen gardener, as Christmas gift. so far they have delivered the plants as asked but they never say what they are delivering. This month was a fern but it would be good if they let you know ahead of time otherwise the suspicion is they sent out whatever they have leftover.
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Flowers by Flourish aims to offer an easy and rewarding shopping experience for our online customers. Flowers are a wonderful gift for anyone on special occasions, such as Christmas, Easter, Valentine’s Day or Mothering Sunday. Flourish provide bright seasonal floral gifts to say thank you, get well soon, and to welcome a new baby girl or a new baby boy. Subtle shades are popular for many occasions including for a birthday, an engagement, an anniversary or for sending your condolences with a beautiful sympathy bouquet. We like to send vibrant flowers for our get well soon or congratulations bouquets. Finally our romantic or I’m sorry / apology arrangements always send the right message to the recipient. If you are not sure of what you would like to send for a specific arrangement, why not try one of our beautiful mixed bouquets and our talented team of florists will do the rest.See more
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