I wish I could give 0. The flowers that get delivered are no where near what you order and they refuse to give refunds or correct the issues because they have a “substitution policy.” To me, the substitution is not the issue. The issue is that what is substituted does not compliment what was ordered and is not worth what was paid. If you have a $100 bouquet and somehow are out of every flower but carnations, it should be an amazing $100 carnation bouquet, not a $30 Publix bouquet thrown in a vase.
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