Review Time
I purchased PNCC last summer after being told it was 50% coaching development and 50% sales training. Instead, the first half was a diluted repeat of Zero to Dangerous (Z2D), which I had just completed and was never told would be included. The salesperson knew this and still failed to disclose it. I raised concerns, after 3 weeks but I was ghosted, passed between multiple people, and given no real resolution for months. After six months of delays and false reassurances from people who claimed they would advocate for me, FRC’s only “solution" was to suggest I transfer my enrollment to someone else. That’s hardly a fair resolution from a company that had no issue misleading me in the first place—especially after six months! Their refund policy conveniently doesn’t cover misrepresentation, and their handling of my case has been filled with delays, deflections, and empty reassurances. I was a huge believer in this work, but the way they handle complaints has completely eroded my trust. If you’re considering FRC, be aware—their sales team are masters at selling. Just read 4 of the next 5 reviews, and you’ll see glowing feedback not about the course, but about the sales call. They will tell you exactly what you want to hear, but what you receive may not be what was promised. And if you run into issues? Expect to be ignored.
I first trained with FRC in 2020, completing Zero to Dangerous and Flow Trainer Accelerator. I found both tremendously useful, and Z2D truly changed my life.Four years later, I received an email inviting me, as an alum, to preview the new Z2D course for a month. I teach flow, so I was eager to see what changes or improvements had been made to FRC's curriculum and I agreed to a call. This call ended up being a sales call for the "Flow Collective." I was hesitant to undertake any additional training programs, and after hearing the pitch and reviewing the materials, really didn't think that this offer was for me based on what I do and the size of my business. However, the salesperson was insistent that the cohort would be filled with people like me, and that I was a perfect fit. I knew what was happening, I let myself be manipulated into it against my best judgment, and signed up for the 6-month program. For that, I take full responsibility. Unfortunately, it didn't end up being useful to me at all. It was a repackaged version of their original course, but instead of being refined it was even more bloated. The materials were out of touch and off-putting—it became hard for me to take seriously when we were advised to get rid of all of our possessions, stop cooking and hire a personal chef (or at least get pre-made meals delivered), and pay someone to clean the house multiple times a week, in the name of reducing cognitive load. We were offered the opportunity to be in small "mastermind" groups, but the minimum revenue one could select in the placement survey was $250,000—far above the size of my business. This is fine, but it points again to the program and my fit for it being misrepresented.I resigned myself to having wasted the money. Then today, they charged me $990 for a "monthly renewal" which I never agreed to, was never told would be automatic, and most certainly did not want. There was no reminder that this would happen, no advance notification. I have searched the terms of service for any reference to auto-renewal, and found none. I have emailed them, but my experience with customer service has been poor so I have low expectations and can only hope that my credit card company will find in my favor if I have to dispute the charge.I am very disappointed that the FRC has devolved into this.
I’d known about Flow Research Collective for a while, but after a tough FY24—coming up just shy of $1.3 million in sales—I realized it was time to take a different approach. Joining the program and working one-on-one with Marcus Lefton has been a game-changer. Flow Research Collective isn’t just about hitting numbers; it’s about consistently performing at your best, without burning out, and bringing that same energy to your personal life.Marcus showed me how to tap into flow states on demand, which has helped me work smarter, stay fully engaged at home, and get real results. Within three months of fully applying the Flow techniques, I had my best Q1 ever, hitting almost 200% of plan—the highest I’ve performed in five years. If you’re looking to level up professionally and personally, Flow Research Collective is definitely worth it.
My experience with Flow Research Collective was unpleasant. I usually refrain from writing poor reviews but I felt compelled to speak up in the hopes my actions could protect other people from being fleeced. When I pay for a high-end education and the privilege of being part of an elite community, I expect professionalism. One coach, Marcus Lefton, made fun of me in front of the other group participants. In the middle of the course they announced their organization was moving away from coaching. I was promised lifetime access to an elite community. Nobody makes a 180 that quickly. They knew they were making promises they weren’t going to keep. They changed the name of the course TWICE and kept reorganizing the structure.I paid another huge sum to attend a live training with Steven Kotler. I had to struggle to avoid the pot smoke issuing from his inner circle “boy’s club”. Then I heard him going on and on about researching the effects of weed on flow states during a zoom. It galls me to think my money would be spent researching how getting high helps people cheat instead of building real creative muscle.My friend who participated in their course said Marcus kept emailing her. She is well connected and successful. The fact that he kept trying to buddy up to her screams sleazy cash grab. I had to beat down doors to get support.When I asked for a refund, Marcus told me that he couldn’t give me a refund. Then in the same call, he told me he could give me a refund and he wasn’t going to because he didn’t like me. Then he said that he was one of 5 people who could give me a refund and they all had to agree. Watching him dance around the issue was the same sort of confusing mess the entire class was. What are we doing? “High Flow Coaching”? Oh wait, no, it’s now called “PNCC”. No wait, we’re calling the course “Catalyst”. They had the gall to offer me a 30 minute call with Steven Kotler and a 30 minute call with Rian Doris as opposed to a refund. Like we should all just be so happy to hang out with these “cool guys” that we should pay them $10,000 for the privilege of doing so. Unfortunately, their “generous” offer only confirms my opinion about the company.
I met with Joe today and he essentially helped me materialize my dream. We had an open-minded conversation and he clearly tied my aspirations and career into this opportunity. Appreciative for the fire lit under my butt and the opportunity to effectively translate my message to the world!
I had a Zoom call with Joe Munizaga as I was interested in joining an in-person event, but due to family obligations I will not be attending. Regardless, Joe specifically inspired me to get off my ass and start writing my book I have been stewing over my book topic for the past five years. Joe cut through all the excuses I have given myself and truly inspired me to get my passion into a book format. I have faith that when I reach back out to Joe and the Flow Collective, they will provide me the assistance I need in finalizing the book I will write.
Just had my intake call with Joe Munizaga and he was genuinely interested in our work and was keen to help. It felt more like a mutual interview to determine if the fit was right for both FRC and me, rather than a sales pitch. He answered all my detailed questions confidently. Joe even offered to support me personally by reviewing my pro forma and other documents and offering business strategy. Really looking forward to working with FRC. Thanks Joe!
Just had a great call with Joe Munizaga. Although I'm not signing up right now because the timing isn't quite right for me. The call and sales style were lovely. Joe was refreshingly honest and truly interested in making sure that the offer was right for me right now, not just pushing for a sale. I'm excited to follow what they do as an organisation and signup in the future when the time is right.
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The Flow Research Collective is a research and training organization. Our mission: understand the science behind ultimate human performance and use it to train up individuals and organizations.
By decoding the neurobiology of flow—understanding what is going on in the brain and in the body when humans are performing at their best—we can open up a new possibility space for human potential.
We help entrepreneurs, executives and athletes get more flow so they can benefit from the performance enhancements that the state provides. Amplified productivity. Improved decision making. Heightened creativity. The list goes on.See more
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