I purchased a pump for my aquarium. 6 weeks later it stopped working. We were leaving on vacation so I purchased another pump(from a different company). I then write to Fluval requesting a refund instead of a replacement. They were really rude and told me if I don't want a replacement I get nothing. I also had another pump before this last one I purchased that only lasted 2 years. Their quality and customer service are both horrible.
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