Seemingly good products but customer service blows chunks. Ask a question about my new fx6 filter having trouble with leaks after motor cleaning. Had to get another filter while waiting for a reply. Wait but no response. Ended up buying every part including motor to fix the leak. I see lots of other customer service complaints. Shame. Makes me worry because I have lots of fluval stuff I just bought in the last 8 months. Need to find a different product from a company that cares not just sells. *Tip* Fluval. Use some money and hire people to answer questions on a timely basis.
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