Had a flight booked to Kruger Mpumalanga Airport from JHB on Friday 17 October, upon arrival at the airport they said the flight was cancelled due to poor weather conditions, I asked what can be done under this circumstance they said only place the ticket on hold or re-book the flight two days later. I had to book travel and a hotel to stay over and asked them who will carry the cost, according to them if it is weather related they can’t do anything else, (their policy) the next day it was all over the news they have technical issues with air traffic control therefore they lied to their passengers just to avoid paying penalties as they should have! I even asked the receptionist at the counter is this official or is the weather only an excuse they hide behind she said no it’s really the weather? Would love to hear what Airlink has to say about this?
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