flyairlink.com

1.8
1.8 Based on 60 reviews

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Average Rating

1.8

/
5

60 Reviews

5 Star
16%
4 Star
3%
3 Star
0%
2 Star
7%
1 Star
74%

All Reviews

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Review Time

Mitchel Ndindana
Honestly hands down one of the best flights I’ve ever had I can’t say this enough the flight attenda

Honestly hands down one of the best flights I’ve ever had I can’t say this enough the flight attendants were so sweet the food was the best food I’ve ever had on any flight

5
Date of experience: Mar 07, 2026
Mitchel Ndindana
Honestly hands down one of the best…

Honestly hands down one of the best flights I’ve ever had I can’t say this enough the flight attendants were so sweet the food was the best food I’ve ever had on any flight

5
Date of experience: Mar 07, 2026
Philip Doherty
Hello all out there just a heads up

Hello all out there just a heads up We are currently enjoying a visit to South Africa visiting family in Mossel Bay (George nearest airport) we haven’t seen them for 9 years having a great time until !!! I booked a flight with Airlink to get us back to Cape Town to catch our main flight back to Amsterdam over two weeks away , in a mistake I inadvertently booked a flight from Cape Town to George when it should have been the other way around George to Cape Town 🤔🤪🤪🤪 genuine mistake I duly cancelled the flight within minutes and rebooked the correct flight The cancellation said refund would follow but could take a while 🤔🤔I have since received an email confirming cancellation however no refund !!!! 😡My brother in law rang customer care at Airlink spoke to a number of people ultimately a supervisor asking for a refund but to no avail My advise is be very careful if you are intending /thinking travelling with Airlink South Africa 🤔🤔🤪🤪😡😡😡😡😡😡

1
Date of experience: Jan 27, 2026
Mark
Saw a review on here talking about how…

Saw a review on here talking about how the toilets were out of order on their flight. I prayed that this didn't actually happen and it was just a fake review. But it was real and I suffered tremendously as a result. Never flying with them again. How is that even allowed? Surely you should have someone able to fix the toilet at all times?

1
Date of experience: Jan 19, 2026
Manfred Otter
No refund on fully flexible tickets despite Airlink cancelling the flights

Because of the flooding in Limpopo and the closure of the airport in Hoedspruit, Airlink could not fly to Hoedspruit and cancelled my flights from Capetown to Hoedspruit and Hoedspruit to Johannesburg. Airlink arranged then a direct flight from Capetown to Johannsburg and promised a refund. I would have been entitled to a full refund anyway, as I had fully flexible ticket for both flights. After more than 4 weeks I have received nothing except promises that the case is in process. From other reviews I assume that the case is just delayed endlessly and that I will never see my money again.

2
Date of experience: Jan 16, 2026
Mark
Excellent flight from George to Cape…

Excellent flight from George to Cape Town in a new plane. Crew were friendly, food offering small but fresh.

5
Date of experience: Jan 16, 2026
Marta Bormioli
One of the worst experience EVER

One of the worst experience EVER! On the flight the toilet was out of order, but this was nothing..... They diverted us to Lanseria (instead of Tambo) for NO REASON (each single other flight landed) and they refused to even cover the accommodation and meals for the people who - like me - missed the connections! I though South African Airways was worse BUT after this I am sure SAA is way better than this ! Try to get an alternative if you can -

1
Date of experience: Jan 08, 2026
Sommersol
On the flight Jhb Richard’s bay

On the flight Jhb Richard’s bay - 3 and a half hour delay and had to board another plane - technical issues - further more we waited forever for our baggage which first got sent through when passengers where threatening to call the police . Now AGAIN a week later , sitting on a plane that has technical issues and waiting for the outcome . Last time I fly with them .

1
Date of experience: Jan 04, 2026
Rumbidzai Bvunzawabaya
Useless airline

Useless airline! Absolutely rubbish. Lost my luggage twice. How can transferring luggage be so difficult ??? It’s not complex . Delays lost luggage poor communication. Never again

1
Date of experience: Dec 11, 2025
Counda Soumare
Worst airline company ever !!

Worst company ever !!! Had a flight from Polokwane to Johannesburg, then Johannesburg to Cape Town. First flight was cancelled, apparently for weather conditions, therefore they did not have to pay the accomodations, pretty sure it is an excuse and that they lied to avoid to pay. No explanations, no assitance was provide, we had to go get the informations ourselves and most passengers then drove to Johannesburg and I then booked a flight with South African Airlines. Avoid this company !!!!!!

1
Date of experience: Nov 27, 2025

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