Round trip flight severely delayed both coming and going. The worst was the sheer lack of communications. On the return flight, radio silence when waiting for 2 hours at the gate, then all passengers boarded and sat on the plane with the jet bridge up (15 minutes), pushed away from the gate and sat on the tarmac (45 minutes), got to the first stop and sat on the tarmac again for 40 minutes as no gate was available. Then at 1 a.m. Breeze pushed out the worst email, poorly formatted, ungrammatical, and barely coherent. I talked to other passengers who said they've flown this airline before and there are ALWAYS delays. I only purchased a round-trip ticket because it was direct. Yes, all airlines have delays some time or another, but Breeze's total absence of professionalism makes me doubt their competency to operate a plane. If they are incapable or unwilling to make announcements in the event of delays, would they be able to figure out how to notify passengers in the event of an emergency??? Next time, I'll fly a real airline, even if I do have to make a layover. The time expended would still be shorter than attempting to fly on Breeze, which is so NOT a Breeze.
Claim your business profile now and gain access to all features and respond to customer reviews.
