flybreeze.com

1.3
1.3 Based on 23 reviews

...

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ALWAYS late on Arrival gate. Assigned Gate is NEVER Ready!

Breeze has some VG prices and some OK upgrades, but EVERY time (6 different times and 4 different airports), the ARRIVAL has always been delayed. Breeze is pretty good at departing a gate, but every time we have tried to land in JAX or LAX or Norfolk, VA or Portland, ME the assigned gate has NOT been ready to receive us! Every damn time!! Tonight we landed in JAX coming from LAX and we actually touched down about 8 minutes early.......but our gate already had a plane at it, so we were told to wait on the taxi-way. Then the plane that was at OUR gate had a mechanical issue, so we were told we would be "routed" to another gate. That never happened, as 50 minutes later, we were able to pull up to the original gate assigned to us. 50 minutes of just waiting on the damn tarmac. It also happened BOTH times we flew Breeze into LAX. It happened when we flew from JAX to Portland, ME.......and then damn if it didn't happen again when we returned to JAX. Really Breeze???? You keep passengers waiting 50 minutes (on this latest flight), and EVERY other time we have flown on Breeze? We like the pricing and the upgrades, but you have GOT TO correct this arrival gate crap!!!!

1
Date of experience: Jul 21, 2025

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