Ongoing Account Access Issues – No Resolution in SightI’ve been trying to resolve an issue accessing my Flybuys account since March, and despite repeated attempts, nothing has been fixed. I’ve gone around in circles with multiple customer service representatives over the last few weeks, repeating the same details over and over without any progress.Each time, I’m met with scripted apologies like “super sorry,” which feels dismissive and insincere — especially when no one seems to actually take ownership of the issue. There’s a complete lack of continuity in support; no one seems to read the previous notes or understand what’s already been tried.After weeks of back and forth, long wait times on both phone and chat, and absolutely no resolution, I’ve lost confidence in Flybuys’ ability to manage even basic account problems. For a program connected to major retailers, the standard of support is shockingly poor.
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