Disappointing Experience at FlyeFit RanelaghWhile FlyeFit generally offers good value (the one on George Street is great), the Ranelagh branch seems to be poorly managed by their Duty Manager. Over the past couple of years, I've witnessed a lack of professionalism and attention to customer service. There have been multiple instances of broken equipment and unsanitary conditions that have gone unaddressed. When I pointed them out to their Duty Manager Riccardo Lelli I was just yelled at, that he didn’t want to do anything about it – it being broken equipment, blocked airvents, broken aircondition, paper towels and cleaning equipment missing for weeks at a time. It’s disappointing to see neglected maintenance, including gym machines, toilets, and shower facilities. Additionally, there seems to be an overall lack of support for gym members. Simple amenities, like towels for cleaning equipment, have been consistently unavailable, leading to an unhygienic environment that can be off-putting for anyone trying to maintain a workout routine. I've found that while some staff members genuinely care about their work and providing a positive experience, the management aspect leaves much to be desired – again their Duty Manager. It raises questions about how the management structure operates and why these issues persist. As a result of these experiences, I’ve decided it’s time to seek out a different gym that aligns better with my expectations for cleanliness, support, and overall management. I hope that the leadership at FlyeFit Ranelagh takes this feedback seriously and considers improvements for future members or perhaps make some personnel changes.
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FLYEfit is an Irish owned chain of Supergyms, catering for all levels of fitness and disciplines. Our mission is to make fitness accessible to everyone.
