My wife mistakenly booked the wrong date, and we reached out to the company within minutes to rectify the situation. We communicated directly with them, only to be informed that they could do nothing and that we would have to pay an extra $350 just to change the date. This inflexible approach and lack of customer support for a genuine mistake made right after booking is very disappointing. I hope the company can revisit this issue and find a fair resolution.
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Flair Airlines is a privately held scheduled low cost/low fare airline based in Edmonton, Alberta.