The flight was delayed for nearly 3 hours. They hurried everyone to board just in time to avoid paying the $125 delay compensation. Their website mentioned that I could claim a snack/drink reimbursement, so I submitted a request for $32 for two people. However, they claimed they couldn't locate my reservation/email and asked me to resubmit. I confirmed my details were correct, yet now I've received no response. This experience has been very unprofessional, and they seem unwilling to assist. If they had no intention of reimbursing, why advertise it on their site? My time has been wasted.
Claim your business profile now and gain access to all features and respond to customer reviews.
Flair Airlines is a privately held scheduled low cost/low fare airline based in Edmonton, Alberta.