They delayed us for 3 hours before switching us to another plane then waited until everyone was seated before cancelling the plane. I was stuck at the Charlotte airport and I was given a refund and a measly 100 dollar voucher for my “troubles”. I finally found a last minute flight on American Airlines that was $400. They treat their customers horribly and expect you to accept an issue that was on their end! I just wanted compensation for the fact the issues was from their end and left me with no choice but to book another airline. Some people have jobs and families to go to!!!
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