flyingblue.com

1.1
1.1 Based on 40 reviews

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Janet Thompson
Flying Blue cheated me out of 60 XP…

Flying Blue cheated me out of 60 XP points I earned in applying for their credit card with KLM/Air France. Upon approval it was claimed that I would earn 60XP which I did, yet those same XP's were deleted from my account 2 months later. The explanation for this was that my "qualification period ended". Same year, 2 months later.Never any explanation about a qualification period ending when I was approved. Customer Service was a long hold and then useless help. I was told 4 times by Paraa that there was nothing she could do about it and that her supervisor did not receive phone calls. I suppose I should have waited 2 months before applying for the CC, which I will now close. The offer turned out to be deceitful, and I will also cancel my flights with KLM and change airlines. Very expensive move for Flying Blue. I was not shocked when I saw all of the terrible reviews on this website.

1
Date of experience: Jan 28, 2026

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