Tried to spend my expiring miles. After hitting Checkout I get:There was a problem redeeming your Miles. Please contact customer support quoting the following order number #xxxxx.Tried to find contact email ... conveniently the link on their website does not work.Update: About a week later I tried ordering the same item again and this time it worked. Further, I did receive a reply from KLM support about my issue .. 20 days later. Draw your own conclusions.
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