In my order there was a mug that ended up having a big crack under the glaze. I contacted customer support who helped really well with my issue. Their customer support is amazing.I also bought a punch needle kit and I'm extremely disappointed: there isn't enough yarn to do the whole thing. They must have calculated the amount of yarn based on the tension of an experienced person, however this is a kit for beginners. So I'm left with an unfinished product. I'm not gonna contact the customer support about this as it was cheap, but i hope my comment will be taken in consideration.
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We are a Danish brand with stores all over the world. We salute diversity and work tirelessly towards ambitious sustainability targets. We are bold and adventurous and believe in living life to the full. We create modern, seasonal items and contemporary, colourful everyday essentials. With us, a richer life doesn’t cost a fortune.