I’ve purchased a few items from this shop over some years. Whenever anything has gone wrong the response has been the same: we don’t care. In some cases they ignored my messages. In others I got a perfunctory, passive-aggressive reply. The assistants in the store (on the rare occasions they are at the tills) will not help with anything except taking your money. Every time you make a purchase a cutesy Danish voice promises 10% off if you “join our club” but if you actually do, after a tedious process including downloading their 30mb app over your own mobile network (they do not have wi-fi) and verifying your mobile number via SMS every time you open it (why?), you will find it hardly ever works. Then no one will help and you will have to pay the full price.Underneath the hippy dippy branding they are as transactional as Donald Trump: the Ryanair of vaguely Scandinavian plastic knickknacks.[Edited for spelling and clarity]
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We are a Danish brand with stores all over the world. We salute diversity and work tirelessly towards ambitious sustainability targets. We are bold and adventurous and believe in living life to the full. We create modern, seasonal items and contemporary, colourful everyday essentials. With us, a richer life doesn’t cost a fortune.
