I went to this shop in Coventry around 12pm with my mum and 5 year old girl. A manager accused my mother and me of robbery. She asked me to open my bag? I was shocked and i asked her why? And she then said open your bag? I opened it and then asked why she was treating us this way? She said she had my mum and I on CCTV and we had been reported to the police. I immediately asked for her to call the police and that I was not moving out of the store until police came. She can not accuse my mum and I for stealing when we have never ever done anything like this. My little one crying and asking mummy please. I asked her to calm down, and insisted to call police. She said I can ask you to leave now. People around listening all. Never felt this way. Her colleague apologised and saw me shaking and nearly crying and said maybe it was a mistake but the manager stood there looking at us so bad and saying we were reported for robbery. I went to police as soon as I left the shop. Police said they confused us with other people and we had no record of ever doing anything like this and to not worry and put a review online. Definetelyt needs some training on how to treat customers. I want an apology as the way we were treated. Disgusting.
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