Ordered November 26th and was messed around until December 21st when I gave up and stopped corresponding altogether as wasn’t getting anywhere. Customer services wouldn’t respond to emails at all despite the website stating you’d receive a response within “3 working days”, the social media team even acknowledged customer services were overwhelmed and unable to reply to messages yet the website STILL stated response within 3 days when they knew damn well they couldn’t honour that. I ended up sporadically corresponding with someone from SkyNet I think? When they could be bothered, getting a reply was like pulling teeth. Customers were also given fake fed ex tracking numbers as no one’s tracking worked and the website just stated it didn’t recognise the details. To me that was one of the most shocking parts to be honest, they should have held their hands up then and admitted a problem instead of giving out false tracking and even false delivery dates. I find it a bit odd the Lying Tiger social media team were all over Instagram and Facebook replying to people saying they were aware there were major problems and yet the site remained open and continued to do business?! I believe they should have closed the site to concentrate on the existing orders they couldn’t even fulfil as soon as the problem became apparent. I finally spoke to someone via Facebook today and they said they’ll refund me. We’ll see. This is such a shame as I was a regular customer in their Birmingham and Solihull stores but will honestly never shop with them again.
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We are a Danish brand with stores all over the world. We salute diversity and work tirelessly towards ambitious sustainability targets. We are bold and adventurous and believe in living life to the full. We create modern, seasonal items and contemporary, colourful everyday essentials. With us, a richer life doesn’t cost a fortune.
