Same boat as everyone else! Parcel in Poland since beginning of December and doesn't look like it will get here for Christmas. My parcel was mainly little gifts for kids of friends and family as well as for my own children and now I will have to go and repurchase all the items. I have sent numerous emails and have requested refund from online support and not heard anything. My kids love popping into FT when we are shopping but we will be boycotting it from now on. Apart from when I enter the store to demand my money back I will never set foot in there again. Such a shame. My order was within the last day to order for christmas and I note that they are now quoting 6-10 days for delivery which my parcel has still exceeded.
Claim your business profile now and gain access to all features and respond to customer reviews.
Halløj!
We are a Danish brand with stores all over the world. We salute diversity and work tirelessly towards ambitious sustainability targets. We are bold and adventurous and believe in living life to the full. We create modern, seasonal items and contemporary, colourful everyday essentials. With us, a richer life doesn’t cost a fortune.
