NB. They were very good in the end, refunding me completely the day before my parcel arrived. But the lack of communication and response on the delays/ problems was still pretty poor. The worst customer service I’ve ever experienced. No communication = zero customer service. In the same boat as everyone else, no information, no communication. I’ve emailed, tweeted, commented everywhere possible to get an answer on my parcel’s whereabouts. Sat in Poland since 6 Dec, payment taken and then nothing. Can you believe they’re still taking orders?It’ll be a nice surprise if I ever receive the goods. I’ve written off the money and package. They’re gonna have to do some serious damage control when they wake up/ catch up because the internet and socials are littered with A LOT of angry people!
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We are a Danish brand with stores all over the world. We salute diversity and work tirelessly towards ambitious sustainability targets. We are bold and adventurous and believe in living life to the full. We create modern, seasonal items and contemporary, colourful everyday essentials. With us, a richer life doesn’t cost a fortune.
