I placed my order on 15th November. I understand that they are new to delivering to the UK and Brexit etc. may be causing teething issues but when their website says delivery takes 4-6 days I would have expected to receive this by now 20 working days later. I also received an email saying it had left customs on 2nd December and to expect the delivery within 2-3 working days. I contacted Flying Tiger's customer services when this didn't arrive, they said I would receive a response within 3 working days but did not hear anything. I then emailed the delivery company Skynet who told me I would receive a new email today with new tracking details but this also didn't arrive. Like everyone else my parcel contains Christmas presents which look like they won't arrive. It's disappointing that Flying Tiger's customer service is poor and are also sending out incorrect information e.g. saying FedEx are delivering when it's another company. I enjoy visiting their stores when I'm near one (my nearest is 50 miles away) but would not recommend using their online shop.
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We are a Danish brand with stores all over the world. We salute diversity and work tirelessly towards ambitious sustainability targets. We are bold and adventurous and believe in living life to the full. We create modern, seasonal items and contemporary, colourful everyday essentials. With us, a richer life doesn’t cost a fortune.
