SCAM OF AN AIRLINE. SHOULD BE SHUT DOWN. Booked a return flight to the caribbean. Without telling us they changed our return flight cutting the 2 week time down to just over a week. We only noticed the change 2 or 3 days before travel. The link they provided to contact them did not work. They did not respond to any emails until 1 hour before travel by which time we'd had to book with another airline. They refused to refund the flight because apparently we'd missed the window to contest the change in our return flight. After hours and days of trying to get some recompense they promised credit towards another flight with them which has never materialised and they now fail to even respond. So not only £1000+ down the drain but also really spoiled our anniversary experience, our holiday and caused lots of stress and anxiety. PROFESSIONAL THIEVES. NEED TO BE SHUT DOWN. Thought we were the only ones until I saw this thread. Horrible people
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