I had a deeply frustrating experience with Flyone that I believe is worth sharing. Despite completing online check-in and arriving at the airport well ahead of time, I was denied boarding because the airline had overbooked the flight and claimed there were no seats available.What made the situation even more unacceptable was that the flight itself was delayed by approximately two hours. During that entire time, I received no clear information, assistance, or support from the airline. I wasn’t offered any compensation or even basic care while being left behind through no fault of my own.This is not just poor customer service — it shows a lack of respect for paying passengers. Overbooking may be a common industry practice, but denying boarding to travellers who check in and arrive on time, and then failing to communicate or take responsibility, is entirely unacceptable.I hope the airline reflects seriously on how it treats its passengers — especially during disruptions of its own making.
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