The staff at Peach have terrible customer service.I tried to cancel my ticket, but they couldn’t help at all and didn’t even try to solve the problem.They just told me to use another airline instead.On top of that, most of the staff couldn’t speak English properly, which made communication very difficult.I’ll never use Peach again — one bad experience was enough!
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Peach is Japan’s first true LCC bringing low fares and a casual quality of air travel to the people of North Asia and beyond. Based at Kansai International Airport in Osaka, Peach is also rapidly expanding its network in Okinawa and Tokyo.
