I purchased my ticket through Booking.com, where the baggage allowance was clearly indicated. However, once at the airport, Peach required a different baggage weight than what I had already paid for, forcing me to pay the difference directly at check-in. When I later requested a refund for this unfair charge, they refused to reimburse me for the amount I had been wrongly charged.
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Peach is Japan’s first true LCC bringing low fares and a casual quality of air travel to the people of North Asia and beyond. Based at Kansai International Airport in Osaka, Peach is also rapidly expanding its network in Okinawa and Tokyo.
