I planned to travel to Kuwait with a layover in Istanbul and had already arranged my connecting flight with another airline. However, the airline has a surprising policy that requires a valid visa for the country they transit through, which is not a norm for other airlines or for Kuwait. While I had a valid connecting flight, this was insufficient for them. They denied me boarding and offered no compensation since I couldn't secure a visa in a matter of minutes during check-in. I requested to be flown to Istanbul instead, as my ticket included that route, but they couldn't assist because they were unable to issue separate check-in slips. It's frustrating that in this day and age, they lack such basic capabilities, leading me to spend several hundred euros on alternative flights.
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