I traveled with the service to a holiday destination, and my flight was delayed by 4 hours. After checking in, we were all set to board when the flight was suddenly canceled. They rebooked my partner and me on separate flights, 11 and 13 days later, with layovers, whereas our original flights were direct. The wait times for assistance over the phone exceeded 15 hours, and there was no support at the airports. It was an awful experience; I definitely wouldn't recommend this service, even if it were free.
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Porter Airlines is a regional airline headquartered at Billy Bishop Toronto City Airport on the Toronto Islands in Toronto, Ontario, Canada.
