We opted for Scoot mainly due to convenient flight times, believing it would be a practical choice for the short journey between Bangkok and Singapore. The priority seats, designed to resemble business-class comfort, were indeed comfortable with decent legroom, making the two-hour trip bearable. Unfortunately, the service fell short and was quite disappointing. The cabin crew appeared unfriendly, lacking any smiles during the flight, especially noticeable after flying recently with another airline known for its warmth and hospitality. The quality of the onboard food was lacking and not very enjoyable. Additionally, cold drinks were served at room temperature, and the absence of alcohol was surprising for a budget airline. In summary, while Scoot may be suitable if timing and comfort are your only priorities, the poor service and inadequate food options make it an airline I wouldn't be eager to choose again.
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