Flight was scheduled to depart at 7:50pm, the aircraft arrived at 7:00pm, yet the pilot and crew only showed up at 7:50pm—and departure ended up at 8:50pm. A full one-hour delay caused purely by inefficiency, not circumstances. No effort was made to recover time, and boarding/coordination was extremely slow.
As a frequent passenger, this is consistently the experience—no improvement at all. If possible, choose another budget airline. It’s honestly disappointing to be associated under Singapore Airlines, because the standard is nowhere close. People may expect better due to that association, but don’t—this feels like the complete opposite.
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