Review Time
Avoid this company they start of okay but when there is a problem with your order. They offer discount of another top and won't fix the problem you have. Even though there policy says different in the end they ignore you. Such a shame to have poor service as some tops have been good. They have lost me as a customer and I advise others if your going to order keep in mind if its wrong or poor quality they won't fix give refund or exchange you are going to lose your money and finally get ignored!
Avoid this company they start of okay but when there is a problem with your order. They offer discount of another top and won't fix the problem you have. Even though there policy says different in the end they ignore you. Such a shame to have poor service as some tops have been good. They have lost me as a customer and I advise others if your going to order keep in mind if its wrong or poor quality they won't fix give refund or exchange you are going to lose your money and finally get ignored!
Absolutely brilliant company IMO brilliant quality shirts (I’ve ordered 4 now) yes it takes 3-4 weeks to arrive but honestly what did anyone expect ordering from a company from abroad.Will say I’ve never had to use their customer service as the shirts have been great and never had to complain. Order one size bigger that your regular fit and will be fine.
If I could leave 0 stars for this company I would! Purchased 6 shirts in total. Delivery time took 4 weeks!The Liverpool shirt came faulty with a vinyl print mark on the front that could not be removed. I also purchased two City shirts and the badges are completely different on them!I emailed customer services twice and received no reply.I used their WhatsApp service and was told I would have to return the shirt and pay for all postage fees and taxes. This is completely against their policy. I was then told to sell the shirt on and use the money to purchase another one. I was offered a 20% then 30% discount on my next order, they also added a handshake emoji to claim it was a deal. Absolutely not!!!!!I asked for a full refund and sent them photos of their own policy and promises that they clearly cannot keep. I have sent messages every day and have been ignored, no response and no accountability taken!PLEASE PLEASE PLEASE AVOID THIS COMPANY!!!!!! They will also change their website name slightly! Please do not waste your time, it's not worth it. Also claim that these are genuine authentic shirts, they clearly aren't!!!! FAKE!!!!!!
Bought a Manchester United kit for my lads birthday, ordered previously with no issues however this time round the kit they’ve sent out looks awful, the colouring on the adidas stripes are no where near the same colour on the shirt as they are on the shorts. Messaged them to complain and there response time was almost instant how ever the upshot of the convocation is the prices are already cheap and if there a problem the very best they can offer is a 25% discount code on my next order, I’ve explained that I don’t want to order anything else and it’s shouldn’t be my expense to sort out there poor product or customer services. Very disappointing both on goods received and customer services. Will definitely NOT be using again in future.
Ordered 3 Liverpool shirts. All very poor quality. Two were a completely incorrect colour. Have ordered once before, and it was nowhere near this bad. Contacted customer service about this and informed them that the shirts are the completely wrong colour and the quality of them all is poor - and they haven't even had the decency to respond at all. I have contacted them 3 times, to be ignored. Poor quality shirts, incorrect shirts, and poor customer service. Clearly can't accept responsibility for their poor and incorrect products.
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