hernest.com

4.3
4.3 Based on 276 reviews

...

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Average Rating

4.3

/
5

276 Reviews

5 Star
76%
4 Star
9%
3 Star
0%
2 Star
4%
1 Star
11%

All Reviews

Filter Reviews

Review Time

Andrés Cantero Jr.
Very responsive and delivered high quality products. My table arrived with a crack and they quickly

Very responsive and delivered high quality products. My table arrived with a crack and they quickly replaced it and upheld their white glove delivery standards. Very very happy!

5
Date of experience: Mar 03, 2026
Jesus Natividad
I bought my furniture from this store and I'm very happy because it's very beautiful and, above all,

I bought my furniture from this store and I'm very happy because it's very beautiful and, above all, it's made of solid wood. All the furniture arrived very well protected and without any damage, and the delivery was very fast.

5
Date of experience: Feb 28, 2026
Jesus Natividad
I bought several pieces of furniture for my home, and I love the design of the furniture that Hernes

I bought several pieces of furniture for my home, and I love the design of the furniture that Hernest offers. They are very beautiful and elegant, all made of very strong and solid wood. I'm so happy with my purchase, and the delivery was very fast. I recommend this furniture store because it's worth buying from them.

5
Date of experience: Feb 02, 2026
Frederick S.
Our Round Oak Coffee Table is Stunning!

We bought a 42" Round Oak Coffee Table and it's absolutely gorgeous! I must mention that the support team was very helpful when we asked about the delivery, as we were eager for it to arrive. Thank you for delivering such exceptional service!

5
Date of experience: Jan 13, 2026
Clare Clark
The console perfectly met our needs. It's sturdy and stunning.

The console perfectly met our needs. It's sturdy and stunning. The shipping was so quick that we had to hold off on ordering until we had the space prepared for it. It's solid and straightforward to assemble. I'm really pleased with it!

5
Date of experience: Dec 30, 2025
Tyler Rogers
Exceptional Online Shopping Experience

From start to finish, the service surpassed all my expectations for an online purchase. My TV console arrived promptly and in excellent condition. This was the simplest large furniture purchase I've ever made, fulfilling all my requirements. Highly recommend this seller.

5
Date of experience: Dec 25, 2025
Alan Barnes
Great Support Despite Initial Issues

Even though I faced a problem with my initial order (the bed frame broke), I was pleased with how the support team addressed my concerns and took steps to resolve the issue. For my second order, the dresser arrived and, all things considered, it's beautifully designed. I would be open to giving the company another opportunity in the future.

4
Date of experience: Dec 24, 2025
Celestia Harris
Excellent Coordination and Customer Service

The team was exceptional in reaching out to the delivery service and managing logistics while we were away. We appreciated the outstanding customer support, and the items we received are stunning.

5
Date of experience: Dec 24, 2025
Adam B.
Disappointing Service

This service is rather disorganized. I like the item I ordered, but I don't love it (the sideboard). The delivery process was fairly smooth, but the sideboard has a somewhat cheap look, with several design aspects that seem neglected. I wanted to share photos and a review on the platform and reached out for help. They mistakenly sent me a link to someone else's order, including personal information. This raises significant concerns! They seem to lack proper management and are careless with customer privacy. I'm quite anxious about how my information has been handled. I cannot recommend this service.

1
Date of experience: Dec 05, 2025
Cary Turner
Very Disappointed with This Service

Very disappointed. This service is a complete mess. I like the item I ordered, but I'm not thrilled with it (the sideboard). The delivery went smoothly, but the sideboard looks a bit cheap and has some overlooked design details. I wanted to leave feedback on the platform and reached out for help. They mistakenly sent me a link to another customer's order, including private information. This is a huge red flag! They seem to mishandle customer data, and I'm concerned about my own information. I do not recommend this service.

1
Date of experience: Dec 05, 2025

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