The service related to the credit card has been appalling. I received an email instructing me to contact the company, but the number provided was invalid. Over two weeks, I called four different representatives, but each time I was told they would send the information through, yet there was no response. Today, I called eight different people, but no one seems to know what's happening, and I was shuffled from department to department. There are no answers and no service. It feels like I've been disregarded after banking with them for over 40 years.
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First National Bank (FNB; Afrikaans: Eerste Nasionale Bank) is one of South Africa's "big four" banks.