fnb.co.za

1.8
1.8 Based on 191 reviews

First National Bank (FNB; Afrikaans: Eerste Nasionale Bank) is one of South Africa's "big four" banks....

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Rudolph Kelly
Terrible experience with the credit card service...

The service related to the credit card has been appalling. I received an email instructing me to contact the company, but the number provided was invalid. Over two weeks, I called four different representatives, but each time I was told they would send the information through, yet there was no response. Today, I called eight different people, but no one seems to know what's happening, and I was shuffled from department to department. There are no answers and no service. It feels like I've been disregarded after banking with them for over 40 years.

1
Date of experience: Nov 25, 2025

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Business Details

  • First National Bank (FNB; Afrikaans: Eerste Nasionale Bank) is one of South Africa's "big four" banks.

  • language https://www.fnb.co.za

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