I am extremely disappointed with the service provided by Ferns N Petals.
My order was initially scheduled for delivery on 18th April 2026. It has now been repeatedly delayed, and the latest update shows delivery pushed to 20th April 2026. Despite multiple assurances, the delivery date keeps getting extended with no accountability.
The tracking status has remained stuck at “soft data upload,” which clearly suggests that the shipment has not even been properly processed. On top of that, I have received a response stating that no refund will be granted, even though the company has failed to deliver the product within the promised timeline.
Customer support has been extremely poor — multiple emails and follow-ups have either gone unanswered or resulted in generic responses with no real solution.
This is completely unacceptable. As a customer, I am left without the product, without a refund, and without any clarity. This reflects a serious lack of professionalism and customer commitment.
I strongly advise others to avoid ordering from this company unless they are willing to deal with delays, poor support, and rigid policies that do not favor the customer.
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Ferns N Petals, the only Indian name at par with the standards of international flower brands in quality and designs, caters to all your gifting requirements.
