Please consider as 0 star
Extremely disappointing and frustrating experience with Ferns N Petals. My order was never properly delivered, and despite making several repeated requests for redelivery, the company completely failed to take responsibility or resolve the issue. To make matters worse, they also refused to process a refund for an order that I never received.
I contacted customer support multiple times expecting basic assistance, but the responses were either unhelpful or completely dismissive. There was no real attempt to fix the problem, no accountability, and no concern for customer satisfaction.
It is unacceptable for a company to take payment, fail to deliver the service, and then ignore repeated requests for a solution. This experience shows a serious lack of professionalism and customer care.
I would strongly advise others to think twice before ordering from Ferns N Petals. Based on my experience, they cannot be trusted to deliver orders reliably or handle customer complaints responsibly.
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Ferns N Petals, the only Indian name at par with the standards of international flower brands in quality and designs, caters to all your gifting requirements.
