I purchased a wedge pillow due to its CertiPur rating. After over a month, including weeks outdoors, it still gives off a strong chemical odor. The customer service was rude and unhelpful, informing me that the return window had closed, even though they advise allowing it to air out for weeks. So, I’m supposed to decide on a return before it has time to ventilate. I won’t be shopping with them again, and I suggest others avoid this if they care about harmful off-gassing.
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