What a disappointment. We ordered foam pieces last year, but they didn’t fit, so we requested a larger piece. Shortly after, we received an email stating they couldn't ship it. We asked them to resolve the issue since their website processed the order and charged us. Instead of assistance, they refunded us while implying they had helped. I never wanted a refund; I wanted the product we ordered. I won't be returning, especially since the foam quality was poor and began to discolor.
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