foamsuperstore.co.uk

4
4 Based on 56 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Raleigh
Had to chargeback the money

One of the worst companies I've ever used!I ordered some made to measure foam to replace my sofa cushions. I carefully measured my current cushion and made sure the sizes I inputted into their website were correct. When the foam came it was far to big. I measured it and it was about 20% bigger than the sizes I put in their website and the sizes that were shown on my order details. I contacted them immediately to tell them the size was incorrect. They replied telling me to just force it in and they told me it's my own fault. Not sure how it coming 20% over the inputted sizes was my own fault. No amount of forcing would make the foam fit in my cover. The cover was going to rip before the foam went in. I replied to Foam Superstore but they totally ignored me an I never heard from them again. I had no choice but to start a chargeback on the money paid and thankfully today was fully refunded by my bank. Foam Superstore totally ignored everything after telling me it's my own fault, shove it in. Absolute useless company, that I would recommended people steer well clear of and find a different company. I've now got to make a trip to the tip so I can get rid of this useless foam that's been taking up space for weeks in my house.

1
Date of experience: Mar 01, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More