Review Time
I recently had a memory foam mattress and a set of custom cushions made by Foam Superstore, and I couldn’t be happier with the results. The quality of the foam is excellent—really comfortable, supportive, and clearly made to a high standard.
The whole process was smooth from start to finish. Ordering was straightforward, and everything was made exactly to the sizes I requested. Delivery was quick, and everything arrived well packaged and in perfect condition.
What stood out most was the attention to detail and the overall finish of the products. You can tell they take pride in what they do. I’d definitely recommend them to anyone looking for custom foam solutions, and I’ll be using them again in the future.
DONT BOTHER WITH NEXT DAY DELIVERYOrdered replacement foam for my couch at 1pm on Wednesday 18/3/26 paid extra for next day delivery received email stating order been accepted. Having no notification regarding delivery timescale on Thursday 19/3/26 used chat bot on their website to check when delivery would be made instantly got email stating delivery scheduled for Friday 20/3/26 from foam superstore and dhl.Friday 20/3/26 got dhl email cancelling delivery with new delivery date stated as next working day so phoned foam superstore and requested refund of additional postage cost and new delivery date, they rang back assuring me delivery would be on Friday 20/3/26 and refunded additional postage. Friday 20/3/26 nothing arrived.The whole experience has been frustrating and a complete waste of time because of their disappointing customer service in now having to wait until Monday to contact them to cancel the order and request a refund, a day waiting in for a non existent delivery on Friday and 5 days without the items promised next day.
We recently used Foam Superstore to supply foam for a fashion show we were working on, and the whole experience was fantastic from start to finish. The quality of the foam was absolutely spot on and worked perfectly for what we needed.The service was just as impressive — quick, reliable, and really helpful throughout. Jen was an absolute pleasure to deal with, making everything smooth and stress-free.Highly recommend Foam Superstore if you need top-quality foam and great customer serv
I recently had a memory foam mattress and a set of custom cushions made by Foam Superstore, and I couldn’t be happier with the results. The quality of the foam is excellent—really comfortable, supportive, and clearly made to a high standard.The whole process was smooth from start to finish. Ordering was straightforward, and everything was made exactly to the sizes I requested. Delivery was quick, and everything arrived well packaged and in perfect condition.What stood out most was the attention to detail and the overall finish of the products. You can tell they take pride in what they do. I’d definitely recommend them to anyone looking for custom foam solutions, and I’ll be using them again in the future.
Good Experience with this companythey were a bit delayed in the intial response but once they did give a checkup call I was advised of correct timescales and costs cushions came back and the sofa look practially new for a 20 year old sofa
Ordered a set of replacement cushions with custom cushion covers for my campervan. After pricing up the spec with the same fabric to make covers myself, I realised Foam Superstore were very competitively priced (only £50 difference), so decided to purchase online. The lead time was 15 working days from order, which seems standard for custom covers elsewhere.There was a slight hiccup in the process which meant they were delayed by 3 days, however they have just arrived & they are absolutely perfect. I am very pleased with my purchase! Quality of the workmanship is fab, & foam is very comfortable! They have been made exactly to the spec I ordered and I'm very pleased with the outcome!
We went to Foam Superstore to get two living room chairs cushions replaced Very helpful indeed very good price and a quick delivery back to us we went again on 16th January to get 3 settee cushions replaced again an excellent price and cushions were delivered back to us 21st January absolutely delighted with the customer service would thourly recommend Foam Superstore 1st Class Service
We recently received a made to order, large foam seat cushion from the Foam Superstore and we couldn't be happier! It's perfect and very well made. The lead time is around three weeks before dispatch but after inquiring with other companies before I chose to go with Foam Superstore, that seems to be the norm especially during the spring and summer seasons. Communication was fine and delivery was fast after dispatch. Our sofa is now so much more comfortable and it looks brand new! Thank you for your fine work and service Foam Superstore! Well done!
Absolutely delighted, this company is great to deal with sent in my measurements and the cut to size sofa seat pads were received within a week. They fit perfectly and are lovely and firm which is ideal for my boys who are big guys! The sofa looks brand new and feels very comfortable even though they are very firm pads I’m over the moon. Well impressed as an upholsterer was going to cost me a fortune. I will definitely use this company again.
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