They added an extra £9.99 to my monthly bill without prior notice. The router broke within a year, and I was informed it would cost another £85 to replace it, which they failed to send. Despite trying to cancel before the contract ended, they quoted me £4,000 to exit. I regret trusting this company. After reaching out, they replied asking for proof of postage for the router. The experience has been nothing short of frustrating.
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Established in 2003, Focus Group is proud to be one of the UK’s leading independent providers of essential business technology. We deliver end-to-end solutions across telecoms, connectivity, IT, networking, mobile and energy — all under one roof, with a single point of contact and one simple bill.
Whether you're an SME, a global enterprise, or part of the public or third sector, we take the time to understand your unique needs and deliver tailored technology solutions that work for you.
Our teams are experts in their fields - passionate about delivering the right outcomes and committed to ensuring your operations run smoothly. From keeping your phone systems performing at their best, to optimising your IT, securing your data, and keeping your teams connected, we're here to support you - every step of the way.
So you can focus on what matters most: growing your business.See more
