I wish I could rate this service lower than one star. They significantly increased their prices and made billing errors, leading to constant overcharging. The service itself is unreliable; repairs are only possible with additional fees. While the customer service representatives are friendly, they can do little to help and often redirect you to a loyalty team that is hard to reach and slow to respond. I strongly advise avoiding this company.
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Established in 2003, Focus Group is proud to be one of the UK’s leading independent providers of essential business technology. We deliver end-to-end solutions across telecoms, connectivity, IT, networking, mobile and energy — all under one roof, with a single point of contact and one simple bill.
Whether you're an SME, a global enterprise, or part of the public or third sector, we take the time to understand your unique needs and deliver tailored technology solutions that work for you.
Our teams are experts in their fields - passionate about delivering the right outcomes and committed to ensuring your operations run smoothly. From keeping your phone systems performing at their best, to optimising your IT, securing your data, and keeping your teams connected, we're here to support you - every step of the way.
So you can focus on what matters most: growing your business.See more
