I'm very disappointed in Fogatti, specifically the 150P II Air conditioner line. I travel in a motorhome extensively around the country for my occupation. This past year I had been having troubles with the air conditioners, being older units, I assessed it was time to replace during the short time I would be idle at my home base. I ordered them in advance of my arrival and had the installations setup to coincide with my limited schedule. Everything was going perfectly as planned, received them in time and had them installed on schedule. My thoughts at this time was that problem was addressed and I can continue my schedule as it should be.Alas, within a month the internal control box failed in the ft unit. Fogatti wasted 2 weeks arguing with me about replacing the controller only. They wanted me to deinstall the entire unit and ship it back.... just for the controller. I had moved the controller from the back unit to the ft and it was working fine, showing that at that point it was that controller but leaving my rear unit inop. After that extensive delay they finally sent a controller and everything worked fine. I put the new Controller in the rear unit where I had removed it to use in the ft unit.2 weeks later the ft unit failed again. 2 failures in 2 mo the is not a good thing. Now my time is critical, I contacted Fogatti for a replacement on warranty, now they want me to send the faulty unit back before they send the replacement. They did not consider the need for the shipping box and packing from. The replacement in order to safely send the faulty unit back. They also didn't consider that removing it would leave a 14"× 14" open hole in the ceiling/roof to allow the outside to come in. I responded that 1. I need the box from the replacement to ship the faulty unit backand2. I can't leave the roof open in the rain or while I drive.That message went out 3 days ago and they're delaying my schedule beyond unacceptable levels. I'm STILL waiting for them to get it in gear.
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